What Information We Hold and Why
When you open an account with fy99, we collect the details you provide during registration — your name, contact information, and the payment method you choose to use. If you deposit or withdraw through bKash, Nagad, or Rocket, we record the transaction reference and amount to
-
1
process your request and keep your account wallet accurate. We do not store your mobile banking PIN or full wallet credentials. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and to understand how
-
2
the platform performs on mobile. This data helps us detect unusual login attempts and protect your account from unauthorised access. We may share limited data with payment processors and fraud-prevention services where required to complete a transaction or comply with applicable law. We do not sell
-
3
your personal data to third parties. Retention periods vary by data type: transaction records are kept as long as required by applicable financial regulations, while session logs are cleared on a rolling basis. Your use of fy99 is subject to the laws of your eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.